Delivery Information
UK, Ireland, USA, Rest of World (Australia).
Country | 250g | 500g | 1Kg |
---|---|---|---|
Ireland – Standard Post | €5.10 | €6.60 | €9.00 |
Ireland – Tracked Post | €9.50 | €9.50 | €12.00 |
UK – Standard Post | €8.50 | €9.50 | €12.50 |
UK – Tracked Post | €13.50 | €14.50 | €17.50 |
USA | €17.00 | €17.00 | €23.50 |
Australia / New Zealand | €20.00 | €25.00 | €25.00 |
Rest of the World | €17.50 | €17.50 | €17.50 |
The estimated delivery timeframe is between 2 to 3 weeks.
We use An Post as our courier service for deliveries.
If a request is made from outside the designated delivery area, we will refund the purchase amount and notify the customer accordingly.
We do not offer a click and collect service at this time.
Order Queries
In the event that an item is damaged during transit, we will take up the matter with the courier and ensure that the damaged item is replaced.
For defective products, we will replace them to ensure customer satisfaction.
If you receive an incorrect item, we will offer the option to return the incorrect item, pay for the return postage, and send the correct item to you.
The customer is responsible for paying the shipping costs for any returns.
For items damaged, defective or incorrect we will refund the return costs. Please contact us directly before returning any such items.
Refunds
Our refund policy allows customers to return an item for a refund within 28 days of purchase. The item(s) and the dispatch note should be posted to us, and we recommend using a tracked postal service and retaining proof of postage for your own records.
Yes, the item(s) must be in saleable condition, with the original packaging intact, and with swing tags attached in order to qualify for a refund
Our refund policy lasts for 28 days from the date of purchase.